I also read on two places on this forums suggestions about what folders and files to delete, but it didn't help. mac os: USER>library>application support>adobe>OOB. mac os: HD>library>application support>adobe>caps. 32 bit win OS: Program Files \Common Files\Adobe\OOBE. to find OOBE: 64 bit win OS: Program Files x86\Common Files\Adobe\OOBE. So this maybe could help someone, especially in the case of installation to a new clean disk after few unsuccessful attempts to install. This could be due to missing files.' first, rename OOBE Folder to OOBE.old. After that I also, as additional measure, turn off antivirus and firewall and started first with PS installation avoiding CC manager at first step. Installation passed 5% but stuck at 100%, no matter is it ACC or Photoshop or any other app.Īfter I deleted every possible Adobe folder and files within, I restarted computer, then run CCleaner to clean more situation. System didn't allow to delete only few folders connected with Acrobat.įirst progress was when I deleted Creative Cloud folders from C:/Program Files (x86)/Adobe. I manually deleted (with Admin confirmation) every folder connected with Adobe. Problem was in the files left on various places in Win 10 system folders. 2) trash Adobe Creative cloud of many Applications. If that fails, do a clean cc install following the steps above that you can follow:I finally managed to install Adobe CC after many attempts. Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders. If that fails go ahead and uninstall using the correct uninstaller from. If that fails, try to reset the cc desktop app: while it's opening press drug bust in kansas adobe creative cloud installer stuck. Restart your computer (if that hasn't occurred since the problem started), and retry opening the cc app. Level Maintenance Technician in Aerotek More Aerotek Installation & Maintenance salaries. After I deleted every possible Adobe folder and files within, I restarted computer, then run CCleaner to clean more situation. Installation passed 5 but stuck at 100, no matter is it ACC or Photoshop or any other app. Downloaded the CreativeCloudInstaller.dmg Double clicked on it, prompted to the Creative Cloud Installer.app I started it, typed the root password on prompt. 0 Creative Cloud Installer is stuck in 'Initializing'. Use the desktop app to install your cc programs/trials First progress was when I deleted Creative Cloud folders from C:/Program Files (x86)/Adobe. Creative Cloud Installer is stuck in 'Initializing. If you're unable to download the cc desktop app at this stage, use the link at the bottom of the page at Update your ms visual c++, if it can be updated Repair all ms visual c++ versions that can be repaired. Home Creative Cloud desktop Discussions Stuck in infinite 'Loading Creative Cloud.' Locked 3 Stuck in infinite 'Loading Creative Cloud. Once the Creative Cloud desktop app is repaired, open it and install your app. (macOS only) If prompted to open the file, select Open and then enter your Apple system password. (See your firewall software documentation for help. If you are not prompted, temporarily disable the firewall and try the installation again. Ĭheck for, and if available, update your os zip file and then double-click Creative Cloud Uninstaller. If prompted, allow the Creative Cloud desktop app to access the Internet. Then uninstall the cc desktop app, again using the correct uninstaller. Uninstall every cc app including preferences, at this point, run each step that you are able: (ie, if nothing cc is currently installed, working or not, you can skip the first two steps): The current cc programs are compatible with win 11.
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